1. Kinepolis

These “website and mobile applications” are operated by and under the responsibility of Kinepolis Group SA, with its registered office at 1020 Brussels (Belgium), boulevard du Cinquantenaire 20, company number BE0415.928.179, RPM Brussels 622 315, hereinafter referred to as “Kinepolis.”

These terms and conditions describe the services and information provided on the website and mobile applications and how you, as a user, can use them. In addition to these terms and conditions, the Kinepolis website and mobile applications also provide information about Kinepolis' policy on (i) the protection of personal data and (ii) the use of cookies.

2. Website and mobile applications

“Website and mobile applications” refers to the kinepolis.com website and the websites and mobile applications that form part of it, including the Kinepolis online ticketing platform website. You become a user of the website and mobile applications when you visit them, consult or share information on them, make purchases, or use them in any other way. Any use of the website and mobile applications implies your agreement to these terms and conditions.

The use of specific elements or services of the website and mobile applications may be governed by specific terms and conditions, such as the terms and conditions of sale for the online ticketing platform, which may supplement or modify these terms and conditions of use. The use of these elements and services implies your agreement to these specific terms and conditions.

3. Access

The website and mobile applications are compatible with most browsers. However, Kinepolis cannot guarantee compatibility and is not liable if the user is unable to use all or part of the website or mobile applications. Services may vary depending on the country in which the user visits the website.

The information on the website and mobile applications is provided for informational purposes and for the marketing of Kinepolis' products and services. Users are prohibited from marketing the information, for example by selling or renting it, or, as a general rule, by any use other than that permitted by these terms and conditions.

Kinepolis is committed to protecting minors, particularly those under the age of 13, and therefore asks minors to inform their parents of their online activities and to read the Privacy Policy and Cookie Policy on our website with them. Users are prohibited from accessing parts of the website and mobile applications that are not intended for users, and from modifying or deleting information that does not belong to them.

Kinepolis strives to make the website and mobile applications available on a continuous basis and to as wide a group of users as possible, but offers no guarantee regarding their availability. Kinepolis reserves the right to modify, suspend, or discontinue the website and mobile applications without prior notice and without compensation.

4. Use

You are required to use the website and mobile applications in the manner proposed by Kinepolis. You shall not use the services or information on them (e.g. texts, photos, drawings, icons, software, links, sounds, audiovisual content, any graphic design and source codes) in any manner or for any purpose that is unlawful or contrary to public decency or order.

You agree not to perform any act that compromises or is likely to compromise the proper functioning of the website and mobile applications, for example by using robots, spiders, or other automated tools. Third parties are authorized to place links to the home page only, in the manner proposed by Kinepolis. Any other form of hyperlink or deep link requires the authorization of Kinepolis.

To access or use certain parts of the website and mobile applications, you must register or create a user account. The data you provide must be correct and will be processed in accordance with the Privacy Policy. You are responsible for maintaining the confidentiality of your credentials and any misuse of your account. Kinepolis cannot be held liable for any loss or malicious interception of data.

5. Website content

Kinepolis aims to ensure that the information on its website and mobile applications is correct, adequate, and up to date, but offers no guarantee in this regard. All information is provided “as is,” without any warranty, express or implied. Kinepolis is also not responsible for information provided by third parties.

If information about a product, such as its price, is clearly incorrect, Kinepolis reserves the right to refuse or cancel the related order, even if it has been confirmed or paid. In such a case, Kinepolis will refund the debited amount.

Kinepolis is not obliged to verify information posted by users and accepts no responsibility for acts of piracy or copyright infringements. Kinepolis may remove information it considers contrary to these terms. Users who post content indemnify Kinepolis against any third-party claims.

Links to other websites, including those not managed by Kinepolis, may appear on the website. Kinepolis has no control over these sites and accepts no responsibility for their content, legality, or functionality.

Advertisements from third parties may also appear on the site. Kinepolis is not responsible for their accuracy, content, or the products or services they promote.

6. Intellectual property rights

All information published on the website and mobile applications belongs to Kinepolis or third parties who have granted permission. The content and structure are protected by copyright and other intellectual property rights.

Users acquire no rights to any element of the website or mobile applications and are prohibited from copying, adapting, modifying, distributing, selling, or otherwise exploiting any part of them. Any infringement may result in legal action.

By posting content such as text or images on the website, users grant Kinepolis a free, transferable license to use, distribute, or modify that content to the extent permitted by law.

7. Liability

Kinepolis offers no guarantee regarding the accessibility and operation of the website and cannot be held liable for any damages resulting from its use or unavailability.

Kinepolis cannot be held liable for data loss, computer issues, or malware. Users should install appropriate security software and report any irregularities they detect.

8. Contest

Kinepolis regularly organizes contests and commercial offers. These are subject to these terms of use, the Privacy Policy, and their own specific terms and conditions available on the relevant web page.

9. Adjustment of conditions

These terms and conditions may be amended at any time by Kinepolis, in particular to adapt them to changes in service or legal requirements. Amendments take effect upon publication. Users are advised to consult the latest version regularly.

10. Applicable law and competent court

Only Belgian law applies, to the extent permitted by the national legislation of the country of the user. To the extent permitted by law, only the courts of the jurisdiction of Ghent shall have jurisdiction.

Version: May 2018